FAQs

Placing an order on Meter BD Shop is easy:

1. Browse our product categories or search for specific items.
2. Select the product you want and click "Add to Cart."
3. Once you've added all items to your cart, click "Checkout."
4. Fill in your shipping details and choose a payment method.
5. Complete your purchase, and you will receive a confirmation email with your order details.

We accept a variety of payment methods, including:

• Mobile Banking (bKash, Nagad, Rocket)
• Cash on Delivery (for select locations)

If you face any issues during checkout, feel free to contact us at +8801771117273.

Yes, we offer Cash on Delivery (COD) for certain locations within Bangladesh. During checkout, you will be able to see if COD is available for your delivery address. If COD is not available in your area, you can select one of our other payment options.

We deliver all across Bangladesh. Orders are typically processed within 1–2 business days and shipping times vary based on your location:

• Dhaka: 1–2 business days
• Other cities: 3–5 business days

Shipping fees are calculated based on your location and will be displayed during checkout. For more details, you can visit our Shipping Information page.

Once your order is shipped, we will send you a confirmation email with a tracking number (if available). You can use this tracking number to monitor the progress of your delivery. If you do not receive a tracking number or have trouble tracking your order, please contact us at info@meterbdshop.com.

We accept returns for eligible products within 7 days of receiving the item. The product must be unused, in its original packaging, and in the same condition as when you received it. If you need to return a product, contact us at info@meterbdshop.com or call us at +8801771117273 to initiate the return process. For more details, refer to our Returns and Refunds Policy.

If you receive a product that is damaged or defective, please contact us immediately at info@meterbdshop.com or +8801771117273 within 48 hours of receiving the item. Provide your order number and photos of the defect or damage, and we will assist you in arranging a replacement or refund.

Yes, most of our meter products come with a manufacturer’s warranty that typically covers manufacturing defects and performance issues. Warranty periods may vary depending on the product, ranging from 6 months to 1 year. For more information, check the warranty details on the product page or contact us for assistance. You can also refer to our Guarantee & Warranty Policy.

If your order has not yet been processed or shipped, you may cancel or modify it by contacting us as soon as possible at +8801771117273 or via email at info@meterbdshop.com. Once the order is shipped, you will need to follow the return process for any changes.

Currently, we only ship within Bangladesh. We do not offer international shipping at this time.

You can reach our customer support team through the following channels:

• Phone: +8801771117273
• Email: info@meterbdshop.com

Our team is available to assist you with any inquiries regarding orders, products, or policies.

Yes, we offer discounts for bulk purchases. If you are interested in placing a large order, please contact us at info@meterbdshop.com with the details of your request, and we will provide you with a custom quote.

All product listings on our website indicate whether an item is in stock or out of stock. If an item is not available, you will not be able to add it to your cart. For further inquiries about product availability, feel free to reach out to us at +8801771117273.

Yes, all the products sold on Meter BD Shop are 100% genuine and come directly from authorized distributors or manufacturers. We take pride in offering high-quality and authentic meter products to our customers.